FAQs

Yes. Estimates are generally free of charge. Please feel free to contact us.

The items you wish to sell, such as cameras, and a form of identification. This includes health insurance cards, basic resident registration cards, driver's licenses, and passports. For more details on acceptable forms of identification, please refer to the respective pages. (Details on Home Delivery Buyback, Details on On-Site Buyback, Details on In-Store Buyback)

There are three types of buying services available: home delivery, on-site, and in-store. Please see the respective detail pages for more information. (Home Delivery Buying Service Details, On-Site Buying Service Details, In-Store Buying Service Details)

This is a purchasing method where we visit your home and buy your items on the spot. We recommend this option if you have many items to sell, as it eliminates the hassle of packing.

Yes. Please let us know your preferred date and time. Regarding the time of our visit, we request a one-hour window to account for potential delays due to traffic conditions. For a 10 AM reservation, we will arrive sometime between 10 AM and 11 AM.

While our business trip coverage is primarily within Toyama Prefecture, it also depends on the circumstances, so please let us know your preferences first. We have a proven track record of numerous visits outside this area.

Please contact us by phone, inquiry form, or email. Based on the information you provide, we will inform you of the purchase price of your item. We will then explain the process for shipping the item to us.

Yes, it's all free of charge. (All costs will be covered by us.)

Payment will be made to an account in the name of the customer who applied for the purchase.

Yes. We buy cameras, camera lenses, and more, regardless of their age.

We apologize. Generally, we purchase cameras that are confirmed to be operational. However, we have also purchased non-functional models, so please feel free to inquire.

We buy cameras (digital SLR cameras, mirrorless cameras, compact digital cameras, film cameras, etc.), camera lenses, and various camera accessories. If you have any questions, please feel free to contact us.

Yes, we do purchase these. Additionally, if you're considering selling to other companies, please consult with us. In many cases, we can offer a higher appraisal than other companies. Please don't hesitate to reach out.

Yes. We will handle it in the same way as our standard purchase process. Each item will be carefully appraised and purchased.

Just like personal information, corporate information is also protected, so you can sell with confidence.

Please note that customers under 18 years of age will have their items purchased by a guardian. (Due to regulations)

We cannot purchase stolen goods, items with outstanding loan balances, or items currently on rent. (As per legal regulations)