Legal Information Based on the Act on Specified Commercial Transactions

Five Star Camera

1-9-1 Taromaru Nishimachi, Toyama-shi, Toyama 939-8271

0120-027-740

info@fivestarcamera.net

https://fivestarcamera.net/shop/

Used Cameras and Related Products

Toyama Prefectural Public Safety Commission Permit, Antiques Dealer Permit Number 501150000693

Goyo Co., Ltd.

Hirokazu Murayama

Returns and exchanges will be accepted if the defect or initial failure of the product is due to our company's fault. Please contact us within 30 days of receiving the product. Please note that we do not accept returns or exchanges due to customer convenience. *Initial failure refers to a functional defect. For used items, defects that you confirmed before ordering, and scratches, dents, dust, mold, dirt, etc., on the exterior or interior that do not significantly affect the original function, are not eligible for return due to defect. *Returns and exchanges due to customer convenience cannot be accepted under any circumstances.

This applies to functional defects reported within the period.

The following cases are excluded from warranty coverage: If the condition of the product is not maintained as it was at the time of purchase. If malfunction or damage is caused by mud, sand, water exposure, dropping, shock, or improper storage after purchase. Operational failures caused by product specifications. If malfunction or damage is caused by the user's willful misconduct or gross negligence. Replacement costs for consumables such as batteries that require regular replacement with continued use. Defects, scratches, dust, mold, etc. that were confirmed before purchase. Malfunctions of accessories other than the main unit. [Note] We are not responsible for any direct or indirect damage caused by product malfunction.

Regarding the withdrawal date and time, please contact your credit card company directly, as this will vary depending on your credit card's closing date and contract details.

You can pay in installments from 3 to 84 times with Orico Shopping Loan. If you choose to pay with a shopping loan, we will send you a URL via SMS to input your customer information after you place your order. When applying for a shopping loan, please enter your mobile phone or smartphone number.

The delivery company will collect payment on the spot when the product is delivered to your address. Products will be delivered by Sagawa Express. Please pay the Sagawa Express delivery person the product price (including shipping fees, handling fees, etc.) in exchange for the product. Payment methods: Payment can be made by cash or credit card. In addition to lump-sum payment, you can choose from 2-installment payments, revolving payments, installment payments, and bonus lump-sum payments. The number of installment payments is 3, 5, 6, 10, 12, 15, 18, 20, or 24. At the time of payment, the purchaser will be asked to sign the sales slip output from the card payment terminal. *Bonus lump-sum payments are available during the following periods: [Summer] January 1 - June 15, [Winter] August 1 - November 15. *Credit card payments cannot be processed if the transaction exceeds your credit limit or if your card has a magnetic strip error.

Please pay within 3 business days of your order. If payment is not received by the due date, your order will be cancelled. Bank transfer details are as follows: Bank Name: Japan Post Bank Branch Name: 079 (zero nana kyu) Branch Account Number: Current 101649 Account Holder: Five Star Camera *For transfers from Japan Post Bank: Account Code: 00740-1 Account Number: 101649

All prices displayed in our store include consumption tax.

■ Cash on Delivery (COD) Fee Under ¥10,000: ¥330 / Under ¥30,000: ¥440 / Under ¥100,000: ¥660 / Under ¥300,000: ¥1,100 / Under ¥500,000: ¥2,200 / Under ¥600,000: ¥6,600 / Over ¥600,000: ¥1,100 will be added for every ¥100,000 increment. ■ Bank Transfer Transfer fees are to be borne by the customer.

▼ If you select cash on delivery: Please pay the shipping company upon delivery of your order. ▼ If you select credit card payment: Payment will be completed after your order has been shipped. Please check your credit card company's billing and payment dates for withdrawal dates. ▼ If you select bank transfer (prepayment): After placing your order, please make the transfer by the second business day following your order date, excluding bank holidays. Your order will be shipped after payment has been confirmed. *If payment is not confirmed by the transfer deadline, your order will be automatically canceled. Bank transfer details Bank name: Japan Post Bank Branch name: 079 (zero-nana-kyu) Branch Account number: Current 101649 Account holder: Five Star Camera *For transfers from Japan Post Bank: Symbol number: 00740-1 Account number: 101649

Sagawa Express

Free shipping nationwide

[Estimated Delivery Date] ▼ If paying by credit card: Products will be delivered approximately 3 days after confirmation of approval by the card issuing company. ▼ If paying by bank transfer (prepayment): Products will be delivered approximately 3 days after confirmation of payment. ▼ If paying by cash on delivery: Products will be delivered approximately 3 days after confirmation of order. [Delivery Time] You can choose from the following time slots. Please specify on the input screen. No preference | Morning | 12-14 | 14-16 | 16-18 | 18-20 | 19-21 *Please note that we may not be able to meet your requested delivery date/time during peak shipping seasons such as year-end/new year holidays or Golden Week. *Products are also sold in stores. In the unlikely event that an item you ordered is out of stock, we will notify you by email and cancel your order, delivering only the items that are in stock.